Cookie Policy

Privacy Policy for CLER

Last updated: 13-11-2025 

CLER (“CLER”, “we”, “us”, “our”) is committed to ensuring the lawful, fair, and transparent processing of personal data. This Privacy Policy sets out how we collect, process, store, protect, and disclose personal data in accordance with the General  

Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Swedish data protection legislation. 

By accessing our website or using our services, you acknowledge and accept the practices described in this Privacy Policy.  

1. Data Controller 

The data controller responsible for the processing of personal data described herein is: 

CLER AB 

Engelbrektsgatan 9, 114 32 Stockholm, Sweden  

Email: info@clerglobal.com 

2. Categories of Personal Data Processed 

We may process the following categories of personal data: 

Identity and contact details:

• Name 

• Company name 

• Company email address 

• Telephone number 

Technical and usage data: 

• IP address 

• Device and browser information 

• Approximate location data 

• Cookies and tracking technologies 

• Website interaction and analytics data 

Communication data: 

• Information submitted through online forms 

• Customer support communications 

3. Methods of Data Collection 

Personal data may be collected through the following means:

• Submission of online forms 

• Registration or account creation 

• Customer service interactions 

• Cookies, pixels, and tracking technologies 

• Website analytics tools 

• Purchases or transactional interactions 

• Newsletter subscriptions 

4. Purposes of Processing and Legal Bases 

We process personal data strictly for the purposes outlined below: 

• To process and fulfil orders, including related administrative tasks. 

Legal basis: Performance of contract (Article 6(1)(b) GDPR). 

• To provide and manage customer support and general service administration. 

Legal basis: Performance of contract and legitimate interests (Article 6(1)(b), 6(1)(f) GDPR). 

• To send newsletters and marketing communications to individuals who have opted in. 

Legal basis: Consent (Article 6(1)(a) GDPR).

• To conduct customer segmentation, market analysis, and performance insights. 

Legal basis: Legitimate interests (Article 6(1)(f) GDPR). 

• To improve website functionality, user experience, and service development. 

Legal basis: Legitimate interests (Article 6(1)(f) GDPR).

• To maintain IT security, detect fraud, and ensure system integrity. 

Legal basis: Legitimate interests and legal obligation (Article 6(1)(c), 6(1)(f) GDPR). 

• To comply with statutory obligations, including accounting and auditing requirements. 

Legal basis: Legal obligation (Article 6(1)(c) GDPR). 

Where processing is based on consent, such consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal. 

5. Disclosure of Personal Data 

We may disclose personal data to the following categories of third parties: 

• Logistics and delivery partners 

• Hosting provider (One.com), which provides essential technical, operational, and security infrastructure for our website 

• Google Analytics 

• CRM providers such as Zoho 

• External consultants and service providers operating under contractual obligations 

All third parties are bound by GDPR-compliant data processing agreements. 

We do not sell or otherwise commercially distribute personal data. 

6. International Transfers 

We do not transfer personal data outside the European Union (“EU”) or European Economic Area (“EEA”). 

Should international transfers become necessary, we will implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and supplementary measures where required. 

7. Data Retention 

Personal data is retained only for as long as necessary for the purposes for which it was collected or as required by law. 

• Customer account and service data: retained for the duration of the customer relationship. 

• Marketing data: retained until consent is withdrawn or the individual unsubscribes. 

• Technical and analytics data: typically retained for 12–36 months. 

• Transactional and accounting data: retained for 7 years in accordance with Swedish bookkeeping regulations. 

Upon expiry of the retention period, data will be securely deleted or irreversibly anonymised. 

8. Data Subject Rights 

Under the GDPR, data subjects have the following rights: 

• Right of access to personal data 

• Right to rectification of inaccurate or incomplete data 

• Right to erasure (“right to be forgotten”) 

• Right to restriction of processing 

• Right to object to processing based on legitimate interests or direct marketing 

• Right to data portability 

• Right to withdraw consent at any time 

Requests to exercise these rights should be submitted to: info@clerglobal.com 

Data subjects also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or another competent supervisory authority. 

9. Security Measures 

We apply appropriate technical and organisational measures to protect personal data, including but not limited to: 

• Encryption and secure communication (HTTPS) 

• Access control and authentication protocols 

• Secure data storage environments 

• Regular security assessments 

Although we take reasonable precautions, no method of transmission or storage is entirely secure. 

For information on how we use cookies and similar technologies, please refer to our Cookie Policy. 

10. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Any substantial changes will be published on our website. The latest version will always be available online. 

11. Contact 

For questions regarding this Privacy Policy or our data protection practices, please contact: 

Email: info@clerglobal.com 

Company: CLER (Airission AB)